Booking
/ Hire Terms & Conditions
Confirmation of your booking by the payment of a
deposit / full amount is a legal commitment to acceptance
of these Terms and Conditions so please ensure you read them
carefully before making your booking. We recommend that you
arrange your own cancellation insurance to provide cover in
the event of unforeseen circumstances causing you to cancel
your booking.
BOOKING PERIOD
The booking period is from 4 p.m. on the day of your
arrival to 10 a.m. on the morning of your departure unless
otherwise agreed.
RESERVATIONS
& BOOKINGS
- Provisional reservations are
held for 24 hours.
- Thereafter a booking must be
confirmed, and followed up within 4 days with the payment
of a non refundable Booking Deposit of 30% (or full payment
if within 6 weeks of rental date), and a completed booking
form.
- The balance is due in full no
later than six weeks prior to your arrival date.
- If you are booking less than
6 weeks from the rental date the full amount is payable
(last-minute bookings are payable in full by cheque, bank
transfer or PayPal).
- Non-payment by the due date
will be treated as a cancellation and the owners may re-let
the property without reference to the Client.
CANCELLATIONS
- Booking cancellations must be
confirmed in writing.
- Deposits (and payments made
within 6 weeks of rental date) are non-refundable, and
the balance is still payable on the due date.
- The owners will make every effort
to re-let the property and if successful, will be pleased
to refund the applicable portion less a £50 administration
fee.
If the owners have
to cancel your booking for any reason owing to events out
with their control, a full refund will be given immediately.
The owners will have no further liability to the visitor or
to any other party. The owners will make every effort to locate
alternative accommodation.
OCCUPANCY
- The
hirer accepts that the property is let for the purposes
of a holiday and so accepts that the letting is a holiday
let to which Section 12(2) and paragraph 8 to Schedule
4 of the Housing (Scotland) Act 1988 apply, namely, "a
tenancy the purpose of which is to confer on the tenant
the right to occupy the house for a holiday."
- The number of persons occupying
or visiting the property must not, at any time exceed
that stated on the booking form without prior consent
from the owners.
- The hirer may not sublet all
or part of the accommodation.
- The person who signs the booking
form is responsible for all occupants and their guests.
- The hirer is responsible for
the condition of the property and its entire contents
during the hire period – the hirer will be responsible
for the full cost of repairs, replacement or any exceptional
cleaning necessitated by the negligent act or omission
of any of your party. If necessary this may include an
administration charge.
- Please report any damage, loss
or breakage as they occur.
- The hirer shall leave the property
in a clean and tidy condition prior to vacating it.
- The Hirer undertakes to leave
the hired premises secure if left unoccupied during the
period of let.
CHILDREN
Children are very welcome. Parents are responsible
for the safety and supervision of any children staying or
visiting the property at all times. Children under the age
of 14 must not be left unsupervised in the property.
PETS
We accept pets in the holiday accommodation subject
to some conditions – please contact us to discuss.
SMOKING
There is a no smoking policy within the building.
INDEMNITY
As far as the law allows, the owners take no responsibility
for loss, damage, injury or illness to the hirer, any of the
party or visitors during the occupancy period arising from
any causes whatsoever. In signing the Booking Form you agree
to indemnify the owners against loss, damage or injury sustained
to the property or persons from any deliberate or negligent
act or omission by the hirer or any member of the party. The
owners cannot accept responsibility for any personal property
belonging to the hirer and their visitors. All vehicles and
property are left at the persons own risk.
COMPLAINTS
Every effort has been made to ensure that you have
an enjoyable holiday. If, however, you have cause for complaint,
we are anxious that remedial action is taken as quickly as
possible. It is essential you contact the owners so that any
complaints can be speedily resolved. No compensation will
be made or correspondence entered into in connection with
complaints raised after the property has been vacated.
The owners reserve
the right to terminate the contract at any time or to remove
person or persons due to unreasonable behaviour or damage
to the property that may cause annoyance or offence to other
parties. In such cases any refund will be at the discretion
of the owners. The owners reserve the right to enter the property
at any reasonable time.
The owners reserve
the right to alter or improve any of the subjects and amend
or update our prices, and website without notice. In case
of any discrepancies please be sure to check directly with
the owners. All rights reserved.
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